We are pleased to share our customer’s feedbacks and letters we have received over the years. Doing the right things is easy, paying it forward can be rewarding. We are always looking for feedback, feel free to participate in the dialogue and write to us using our contact page.
We hate to brag, but we do what others refused to do or promise to deliver but fall short: Service! We deliver everything we promise: Accurate Rate Quote, timely service, and Quality Excellence in everything we do. We constantly receive 4 to 5-star ratings on Yelp and Google. Here are few testimonials:
I have been using your shipping services since 2004 when you first opened the store in Tewksbury, every February I bring my golf clubs to you to ship to my house in Florida and I am very impressed about the consistency of the service, on time delivery of my golf clubs and the best part is the unmatched friendly service I receive from your staff. The last shipment arrived on time for my Golf turnment and I am very thankful
This Grandma Linda, I was there last week to ship my cookies, your staff was super friendly, they helped me package my cookies and have them delivered to West Coast overnight. FedEx delivered them overnight and best part is that the frosting was intact thanks to your fragile packaging.
I forgot my book in Utah and was very scared that I will fail my class but Neighborhood Parcel came through for me. George heard my story and put plan in action to retrieve the book from the hotel and have it delivered to me in Lowell overnight. I got it at 10:00 AM for my 11:30 AM Class. You guys are life savers. A+ Service
Everything I heard about Neighborhood Parcel is true. I swear! I was reluctant to send $90 to ship a letter to my bank in Africa to complete the purchase of my house there. The letter was delivered a day early and my bank was able to process my mortgage on time! The post office was cheaper but the lost my last package so I was worth the money this time to use a reliable service like DHL
A good service is judged by how they react to crisis. Neighborhood Parcel shipped my Grandfather clock to California, FedEx managed to broke the glass and was fast to deny my claim. Your company called the recipient and paid for glass repair. That is what I call A+++ service. Thank You
Sweet God! I call you at 5:30 PM because my payroll was not delivered. You helped me by getting it picked up from my Payroll company in Worcester same day and within 90 Mins. Other couriers could not me the challenge and I am glad I found you. I will highly recommend you to my friends and family.