FAQs

Which countries do you ship to?

What Are The Prohibited Items?The following list is a non-exclusive sampling of items that are either restricted, cannot be shipped or, depending on your destination country, may either require an import license, additional documentation and/or cause problems and delays during the customs review of your shipment:

How do I calculate my dimensional weight?

How do I know if my shipment is dutiable? Each country establishes its own standards as to which goods are considered documents and which are dutiable. You can either:1. Refer to the International Service Center Details defined by Country located in the Help; 2. While preparing a shipment online use the Help me decide link next to the Customs Value selections; or 3. Contact Us for assistance with your International shipment.